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When it comes to technological innovation as a result of the virus , Blanco believes that remote working is the biggest topic . All the tools that allow you to be more productive in terms of working outside of the office such as Zoom will see huge growth . “ For example , since the lockdown Zoom has gone from 10 million people to 300 million people , showing a lot of interest in all these remote productivity tools . I also think that in terms of how the industry has changed , I think the future is going to be about making sure you can put the product in front of your customer in a digital way . You can ’ t expect people to go to the bank branch anymore to meet their financial advisor . So having a solid digital presence is going to be key .”
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