FINTECH
Kevin Mountford , co-founder of Raisin UK , discusses the rise of digital marketplace solutions and the importance of customer experience
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M oney . It drives many of the most important decisions we make and has the power to change our lives – for better and for worse . Financial health , financial management and a focus on the greater use of technology to help us make those important decisions is one of the overriding trends currently driving innovation in financial services . And yet , according to research by Raisin UK , more than 18 million people in the UK admit that concerns , anxieties or thoughts around money and financial wellbeing keep them awake .
Several innovative technologies , companies and business models are addressing this problem in a customer-centric way . One is the savings marketplace model , of which Raisin is a leader . The concept of the marketplace model is nothing new , but it is , says Raisin UK ’ s Kevin Mountford , a model that is on the rise . “ The story of Raisin is very much the story of the rise of the savings marketplace and marketplace solutions ,” he explains .
“ Financial services and technology have had a close relationship for years , but that ’ s really taken a completely different meaning in more recent
JULY 2020