GENPACT
A conversation with Shibu Nambiar , Global High Tech Business Leader : Digital transformation and AI , for global business efficiency
AI ’ s grip on our future is unbreakable ”, says Shibu Nambiar , Global High Tech Business Leader at Genpact , who has over 25 years of experience in strategy , business processes , and AI . “ You and I are having an AI-driven conversation as we speak ”, he said over video call . From background noise reduction and video enhancements to virtual assistants and enhanced security , AI ’ s capabilities are transforming the way we work and communicate .
“ AI ’ s impact is far-reaching , touching every aspect of our digital interactions ,” Shibu continues . “ Real-time transcriptions and language translation are breaking down communication barriers , while smart summarisation and gesture recognition are streamlining workflows and enhancing productivity . As AI continues to evolve , its integration into everyday tools like video conferencing platforms will only deepen , driving efficiency , accessibility , and security in unprecedented ways .”
A lifelong learner , Shibu emphasises the importance of continuous learning and upskilling within his teams . His favourite book , “ Atlas of the Heart ” by Brené Brown , profoundly influenced his leadership style . Brown ’ s exploration
Shibu Nambiar , Global High Tech Business Leader , Genpact
146 July 2024