FinTech Magazine July 2024 | Page 161

GENPACT
The true progress lies in combining AI ’ s capabilities with human insight . It ’ s this synergy that unleashes the full potential of technology , ensuring it serves human needs and ethical standards . By prioritising human-centric AI , we foster a future where technology empowers people , enhances creativity , and maintains our core values .” The philosophy of “ inch wide , mile deep ” adopted by Shibu underscores the significance of deep domain and industry knowledge . This approach ensures that AI solutions are not only technologically advanced but also highly relevant and tailored to the specific needs of different clients . By combining deep industry expertise and insights from running core operations with the cutting-edge technologies provided by its partners , Genpact can apply AI to the last mile to deliver significant business value to its clients .
In essence , partnerships in AI are not merely about integrating new technologies ; they are about creating synergistic relationships that enhance the overall capability to innovate and solve complex business challenges . These collaborations are a two-way street , where both parties bring unique strengths to the table , resulting in solutions that are greater than the sum of their parts . Through strategic partnerships , companies like Genpact can stay ahead of the curve , continuously offering enhanced services and maintaining a competitive edge . fintechmagazine . com 161