FinTech Magazine July 2024 | Page 242

CAAT PENSION PLAN

“ It is essential to understand how to manage our cloud resources while increasing efficiency ”

RANDY HAUG SENIOR VICE PRESIDENT , ITSM , CAAT PENSION PLAN goals , Randy and his team have adopted the Objectives and Key Results ( OKR ) framework . This approach ensures that strategic OKRs at the corporate level are aligned with the sub-processes and initiatives within his team .
“ We will continue to build on our ecosystem , adding and enhancing the necessary services , and delivering tools that make our business operations more efficient . This will enable our teams to provide greater value to our members by engaging more directly with them , rather than being bogged down with manual tasks .”