CAAT PENSION PLAN
learning applications . This consolidated data enables CAAT to make informed , data-driven decisions and drive further innovation . Randy elaborates : “ I think the most important part about technology we are getting through is data . Data is key . If you don ’ t get the data right , it ’ s going to be really , really tough to move forward and do the cool stuff that comes with AI and machine learning .”
Data management and analytics will also play a crucial role in CAAT ’ s future strategy . Implementing platforms like Microsoft Fabric will support CAAT ’ s data strategy and enable more sophisticated analytics capabilities . “ We ’ re working through implementing Microsoft Fabric right now , so that will be our base of choice , pushing our data strategy forward .”
AI and machine learning are poised to revolutionise operational efficiencies and service delivery . CAAT is exploring various AI applications , including member 360 views and omnichannel practices , to enhance the user experience .
Cybersecurity and strategy As the digital transformation progresses , cybersecurity remains a top priority . Randy notes the increasing sophistication of cyber threats , highlighting that as technology evolves , so do the tactics and techniques used by cybercriminals . This growing complexity necessitates a proactive approach to cybersecurity , ensuring that CAAT ’ s defences are always one step ahead . Randy emphasises the importance of maintaining a robust security posture , which involves not
244 July 2024