THE FINTECH INTERVIEW innovate – and that’ s why Revolut’ s a great place for people who do want to do that.

“ There ' s just so much white space out there that we want to go and fill. That ' s what keeps us motivated.”

Understanding evolving business needs Applying the foundations of innovation and customer focus, Revolut Business has conducted research about global business, including a reimagined focus on travel.

Notably different in the wake of 2020, trends were highlighted by the research that shows businesses looking to increase spending on travel.

“ What we’ re finding is that in-person is still really valuable to many companies,” James explains.“ In fact, more than 80 % of businesses are actually looking to or expecting to increase their spend on travel over the coming year.”

“ We’ re seeing more and more people travelling in our research and we want to support them when they’ re going global. We want to make sure the teams are there and can focus on their jobs. The whole product is designed to help these teams do that.”

Influenced by the research, Revolut Business utilises Titan, a product with a points reward scheme that includes eSIM plan linked to Perplexity and The Economist, to aid businesses and their productivity.

James continues:“ What we allow our customers to do is a business can sign up all of its employees onto our eSIM and then everyone has full access to the internet globally for as much as they need.”

Revolut Business’ upcoming plans also include its treasury products, designed to allow businesses growth through investments and savings. This is because, James says,“ a lot of our effort at the moment is going into building out that suite”.

Another area is payments infrastructure to ensure that the global aspect of the business remains up to date – something James establishes is a constant priority for the business. He says:“ There’ s a whole ongoing workstream where we’ re continually releasing more and more ways to receive, send and hold currency.” The latest development James describes is the launch of Chinese yuan payments for many of Revolut Business’ s customers.

The last area James touches on is the company’ s spend management product – something that is also a priority in Revolut Business’ growth strategy.

He says:“ We offer sophisticated tools to help them understand where they’ re overspending and where they could make the whole procurement process more efficient. We’ re building out that as well.”

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