THE FINTECH INTERVIEW
“ We go in saying‘ let’ s solve a problem’ and then let’ s give it some‘ wow’ at the end as well”
James Gibson Head of Revolut Business Revolut Business data presented to them, sometimes via automation, and sometimes from looking at key figures in their operations. More than just financial figures, a company can dedicate its success to its staff and culture.
James explains:“ Hiring for the sake of hiring is not a good idea. Acquiring other businesses for the sake of acquiring other businesses is a really, really bad idea. Focusing on numbers and the ROI that these activities bring you is a really important thing. Focusing on the numbers is crucial.”
Future founders, innovators and CEOs could benefit from the sage advice given by James. He defines success by three principles:“ Firstly, pick a hard problem to solve. Easy problems will be solved by lots of people – you need to pick a hard problem.
“ Second, focus on product rather than growth, particularly early on. Your product is what will differentiate you – your marketing strategy is less likely to in the long term.”
His last piece of sage advice to the future of fintech lies, of course, in its people:
“ And then hire a fantastic team. There’ s only one of you and hopefully if your company is successful, there’ ll be more people. Potentially, with the advent of AI, it would be less than it would have been historically, but you still need people and making sure that you ' re hiring the best people is again what’ s going to set you apart from your competition.”
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