FinTech Magazine June 2019 | Page 103

Milorad Stefanovic
ating our transition from paper-based processes to a digital business ,” Stefanovic explains . “ We also launched a new digital client platform , providing a seamless omnichannel experience to our clients and advisors . Both the client access and the advisor digital capabilities are based on Salesforce which allows us to share the data and insights across online and mobile for clients as well as the digital platform for advisors .”
Recruitment is a vital task for any company , and Stefanovic maintains that due to his firm ’ s digital priorities , it has become a central part of IGM ’ s strategy . “ Talent is absolutely front and center to our digital strategy . It ’ s been recognized as part of our roadmap and is considered one of our main enablers . We believe in both the importance of developing talent within the organisation and the ability to attract external talent as we move forward ,” explains Stefanovic . “ In terms of development of the talent within the organisation , we have a structured , focused approach in developing the key skills related to digital technology , specifically Salesforce as well as the skills related to agile delivery at scale . Both agile
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EXECUTIVE PROFILE

Milorad Stefanovic

As Vice President Digital Technology at IGM Financial Milorad is responsible for the technology organization that delivers omnichannel experience and digital capabilities to IG Wealth Management and Mackenzie Investments clients , advisors , and employees . He is also responsible for the Salesforce Center of Excellence and the Scaled Agile operating model at IGM . Milorad is a seasoned executive with experience leading business and technology transformation , driving innovation , and delivering integrated end-to-end solutions in Wealth Management , Retail Banking , and Business and Commercial Banking .
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