During last year , the firm developed a series of core applications which HTB plans to integrate with back-end platforms using Snaplogic ’ s API infrastructure . The applications have been created in order to improve efficiency as well as broker and customer experience . “ We ’ ll use them to underpin the specialist advice that we give on a face-to-face basis to brokers and their clients . HTB has also invested in the Sprint platform from Apak Group , a Sopra Banking Software company . “ Our partnership with Apak has worked well for us ,” comments Fitzgerald . “ Our collaborative development of their Sprint platform services the brokers of our Specialist Business Finance Division . We ’ ve had some amazing broker feedback on the platform . “ It is now integrated to HTB via our API infrastructure and will shortly integrate Sprint with APIs for Asset valuations and HPI checks , further improving efficiency with more opportunities on the horizon .”
On the subject of capability , Fitzgerald notes : “ While we have the ambitions to build the services and capabilities of larger competitors , we sometimes lack the senior capabilities to help lead us through the journey . I draw down on
‘ Capability as a Service ’ to supplement our strength . We have a great relationship with Ben de la Salle from ICA Consultancy , as he gives us the capabilities of a big bank CISO when I need to set strategy and direction , as does Cliff Ratcliffe from Techana who brings the IT architectural knowledge and lessons learnt from bigger banks to the benefit of HTB . Cliff has proven to be a valuable partner for us and I have the benefit of them on site on a part time basis as and when we need them .”
HTB recently refined its credit risk strategy with help from partner
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