says Emma . “ Since joining Achmea Australia , I have led the team to double the size of the business based on employee numbers and turnover . Achmea Australia has been a finalist in the Australian Direct Insurer of the Year for 2018 and 2019 ( by the Australian and New Zealand Institute of Insurance and Finance ), and last year we were rated five stars for our claims service by LMI ClaimsComparison .”

With digital transformation playing an increasingly prominent role across all industries , Emma says technology is a core part of Achmea Australia ’ s growth strategy . “ We have planned ahead to ensure a strong technology foundation for our future . It was important for us to differentiate ourselves in the competitive insurance industry and speed-to-market and enhancing service delivery were critical business drivers for us .

EXECUTIVE PROFILE :

133 Title : Chief Executive Officer Company : Achmea Australia Industry : Insurance

Location : Australia

As Chief Executive Officer , Emma leads Achmea Australia ’ s rapid growth as a direct and specialist farm insurer . Having recently delivered a significant modernisation of its insurance technology platform , Emma is proud to continue Achmea ’ s co-operative principles which are underpinned by continued innovation , excellence in customer service and working together with industry partners to build a ‘ better tomorrow ’. Her credentials include : Chartered Accountant , CA ANZ , ANZIIF Senior Associate , Bachelor of Commerce , Accounting and Diploma for Graduates in Management ( University of Otago , NZ ). Passionate about continued personal development , Emma recently became a member of Australian Institute of Company Directors . www . fintechmagazine . com