The company ’ s focus on digitisation couldn ’ t have come at a more fortuitous time ; the coronavirus ( COVID-19 ) pandemic has made global businesses question the integrity of their previous ways of operating and seek out more advanced solutions . In this uncertain , new environment , Hofstede says that forging a way forward is “ about picking partners that PPI can work with to deliver the digital employee and advisor experience ” that it envisions . Critical to helping PPI Benefits on this journey so far have been companies like Oliver , a modern benefits and pension administration software company ; and Venngo , a work-perks group discount programme , and IA Financial Group . Although they all collaborate with PPI Benefits on different things , Hofstede explains that there ’ s one consistent element that these relationships are based on : trust . “ One of the first things PPI Benefits does is assess the reasonableness of their promises and commitments . We deal with partners and suppliers every day , so we have to ensure we ’ re comfortable dealing with them . If we choose to work with them , it ’ s because they provide high-quality goods and services , they ’ re ethical and they work well with our team .”
25 www . fintechmagazine . com