FinTech Magazine - June 2021 | Page 6

Our Regular Upfront Section :
HOOPP
Customer Experience
CONTENTS

Our Regular Upfront Section :

08 Big Picture 10 The Brief 12 Global News 14 People Moves
16 Timeline : The creation and evolution of credit card payments
18 Legend : James Goodfellow OBE
20 Five Mins With : Helene Panzarino

24

40

HOOPP

Using Tech to Deliver a World-class Pension Plan

Customer Experience

Personalisation should be the CX of modern finance