TECHNOLOGY
“ The conversation has now moved from whether firms should use cloud and collaboration technology to how rapidly the move can be made ”
ALEX FOSTER DIRECTOR OF INSURANCE , WEALTH MANAGEMENT AND FINANCIAL SERVICES , BT
Barnett says that despite this flexible approach to legacy systems , challenges are inevitable . “ The main challenges clients come to me about are executive sponsorship , training ( external ), organisational-wide objectives and key results ( OKRs ) and key performance indicators to measure outcomes associated with successful implementations .”
He continues , “ A common mistake is to create a highly or over-governed programme to effect this change , highly visible , highly communicated , highly
88 June 2021