FinTech Magazine June 2024 | Page 21

profile spanning its customers , products and services , transactions , geographical presence and delivery channels .
Q . HOW IS TECH LEADING THE CHARGE TO DELIVER NEW SOLUTIONS THAT HELP FIGHT FINANCIAL CRIME ? WHAT TECH SOLUTIONS DO YOU EMPLOY AT CAPGEMINI ?

» Financial crime thrives when banks don ’ t know who their customers are or when they fail to detect changes in their customers ' risk profiles . The technology today has come so far that firms can now automate the highly manual parts of their financial crime process that are prone to human error and move towards more of a perpetual know-yourcustomer ( pKYC ) model .

Through our FCC Alliance Partners , Capgemini is building a sandbox environment where our clients can test out new ways to leverage structured / unstructured data and best-in-class software to develop their own pKYC model .
Capgemini works with leading data and software vendors to provide our clients with best-in-class customer onboarding , case management , screening and transaction monitoring technology that not only reduces the cost of compliance but also improves effectiveness and efficiency . These new technologies benefit from machine learning , natural language processing and large language models to reduce the manual burden and help to improve the client experience . fintechmagazine . com 21