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123 the company won ’ t concede on . “ That ’ s really the key quest for us ,” Hawksworth admits . “ We never want to compromise on customer transparency and , simultaneously , we want to deliver the best user experience that we possibly can . Those two things can naturally be at odds with one another and so it ’ s up to us to find that perfect harmony .”
This is a delicate balancing act that is undoubtedly paying off . Progressive Leasing has grown nearly 10 times in size over the past six years , with its success culminating in a bumper Black
Friday holiday . “ We had the single most successful day in the company ’ s history which was a testament to the hard work that our product , engineering , sales and operations teams put into the business ,” says Hawksworth proudly . “ It demonstrated that we met our own expectations of flawless execution on our most successful day .” However , such growth brings along its own challenges and opportunities – one of which involves attracting and retaining key talent . Today , the business has several hundred people working in its technology and product
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