USA
saving up to pay multiple bills at the month ’ s end . When they come to visit a store there is a lengthy data entry process to complete all their transactions . Our vision is that customers store their bills in our mobile app and choose to process their payments in-store or through the mobile app . ”
Steven Mayotte has a palpable relish for his role as CIO of PAY- OMATIC , which he says is not really about technology so much as about customer engagement . “ Younger customers would probably rather not come into a store at all , but they are always going to need our financial services . My view is that we must meet the customer wherever and however they want to be met . We need to be relevant to all our customers for the next 30 years or more and the technology is just serving to advance that strategy .”
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