15 opportunities facing any organisation when it comes to a technology transformation journey , and has applied this in the financial services sphere to develop Travelex ’ s instore , online , mobile and ATM channels and solutions . Citing 2018 as a “ fantastic year ”, Tantari spoke to us from Travelex ’ s Head Office in Kings Cross where the previous day he ’ d been recording a “ five minutes with ” Q and A video for the company ’ s intranet . This , alongside various blogs and newsletters , will be shared with Travelex employees globally as part of an internal communications drive which Tantari says is vital to managing the changes and culture shift involved in the company ’ s journey .
“ We ’ ve had a successful year in terms of delivery , from a development perspective but also from a supportability perspective ,” says Tantari . “ It ’ s been fantastic . We introduced single points of contact globally , with two employees winning awards at their regional Diamond Balls held in January . These were given in recognition of the support they provided to their respec-
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