DIGITAL TRANSFORMATION
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A major component of digital transformation is the migration from paper-driven back end operations to digital , accessible , and often cloudbased solutions that can not only store the deluge of data but also present it in a digestible and readily available format . The technology that enables this administrative disruption remains in the ascendancy , and Hyland Software ’ s OnBase platform is one of the market leaders in this innovative space . Former Global Director for Insurance at Hyland , Ruth Fisk , spoke with FinTech Magazine about the shift from paper to data , how OnBase facilitates the digital transformation of insurance firms with a traditional reliance on manual data processing , and the culture shift surrounding the success of these burgeoning solutions .
Hyland operates through six verticals : insurance , financial services , government , higher education , healthcare , and a sixth category that serves as a catch-all for everything else . Its suite of digital transformation solutions , including OnBase , cloud-based sharing platform ShareBase , intelligent capture solution Brainware and many more , have had demonstrably positive impacts on operational efficiency and productivity in the insurance firms that have deployed it . “ Typically , when you deploy the OnBase solution , most insurance companies see a minimum of 30 to 35 % increase in productivity ,” Fisk says . “ The greatest area we contribute to is in
MARCH 2019