CODEBLUE
Jason Manns , COO of CodeBlue , details the rise of insurtech as CodeBlue leverages science and cutting-edge technology to meet industry challenges
12
T echnology is transforming every industry , and insurance is no exception . The landscape is rapidly evolving and with this , insurance companies are challenged with managing change . The transformation toward digital solutions creates an opportunity to have a better understanding of customer behaviours and to provide immediate customer solutions . When harnessed successfully , these newly acquired technologies improve policyholder satisfaction while reducing costs for insurance carriers .
Jason Manns , COO of CodeBlue , has over 25 years ’ experience in the personal and commercial lines insurance industry . As a transformational change leader , he has led claims and operations for a number of insurance carriers with a passion for delivering best-in-class performance , while ensuring that the customer experience is at the heart of decisions .
As an insurance executive , Manns has seen the insurance industry begin to slowly shift with technological adoption advances and , consequently , sees three of the most significant challenges
MARCH 2020