FinTech Magazine March 2020 | Page 15

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and contractor on site arrivals is typically unheard of across the insurance industry ,” says Manns . “ There is a massive potential for insurance carriers to catch up to what other industries are doing .”
Early in CodeBlue ’ s inception , Manns — while working at an insurance carrier — was involved in the development of CodeBlue ’ s proactive claims management model , which was and continues to be significantly different than all others in the industry . Today , Manns leads the operations at CodeBlue , an industry-leading insurance claims management provider with full scale customisable solutions . Drawing from his experiences in the insurance carrier industry , he focused on immediate policyholder actions at first contact and the continued development of proprietary claim management software with digital technologies . This included virtual inspections strategies that provided solutions for insurance carrier staff to view loss damages real-time and remotely . “ Insurance carrier staff can now view initial damage inspections from their office in a few hours
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