“ The insurance industry is paying close attention to the technological advancements of other industries ,” he explains , adding that “ the opportunity exists for insurance leaders to challenge the status quo in their organisations , embrace available technologies , and to become champions for change to improve existing insurance models .”

Managing the expectations and challenges of operations in a digital age is a recurring theme across the publication . For example , we speak with

Joe Mancini , Chief Information Security Officer at Radius Bank , to learn more about approaching cybersecurity during a shift to digital , and take a deeper look at why building an excellent workforce and optimising data are essential to success of Mercer Marsh Benefits .

Change can come in many different forms , of course . The change from being an entrepreneur with a simple , yet innovative idea , to being at the helm of a successful fintech startup is the theme of the lead feature in this issue . Specifically , we report on Nerdwallet ’ s Tim Chen addressing last year ’ s Money20 / 20 USA in a fascinating keynote address titled How Nerdwallet Turned an $ 800 Investment Into a $ 500 Million Company . Chen discussed the origins behind Nerdwallet and discussed the challenges — and opportunities — around startup funding .

Matt High matthew . high @ bizclikmedia . com

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