possible . We strive to pursue innovation that raises the bar , and we take responsibility for the impacts of our business .”
Medallia ’ s ultimate vision is to create a complete , connected experience platform . “ Whether a customer is visiting a storefront , contacting support , navigating a website , or clicking a personalized ad , the future of VoC is about listening everywhere and making customers feel known across every interaction ,” says Medallia CEO , Leslie
Stretch . “ Medallia helps companies deliver the cohesive and connected experiences that keep their customers coming back for more .”
An ambitious vision , indeed – though if any company looks certain to achieve it , you ’ d be best putting your money on the efforts of Medallia .
fintechmagazine . com 57