FinTech Magazine March 2024 | Page 49

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“ We ’ ll give you training that ’ s relevant and make it fun , rather than just seeming like noise . It ’ s not a case of security being burdensome , but instead part of your daily routine . And that ’ s the message that resonates across the whole company .”
When it comes to measuring progress in this space , the numbers cited by Adjei- Ampofo do most of the talking .
Prior to the recent period of dedicated cybersecurity education , Uphold was dealing with more than 30 cases of employees clicking on malicious links . Now , that figure has been reduced to just a handful .
“ One person can still cause problems ,” highlights Adjei-Ampofo . “ So , although you might have protections in place , education should be top of mind .”
Addressing the skills shortage The digital skills gap has been well documented over the past couple of years , with companies big and small clamouring for talent and bemoaning their inability to fill crucial positions .
Uphold is among those to fall victim to this crisis – which is far from an exaggeration because , to many organisations , not having the people required to function effectively does indeed represent a crisis .
Shedding light on these struggles , Adjei- Ampofo says : “ We ’ ve been trying to find people in various specific roles for quite a while .
“ A good example : we found someone , gave them an offer and , five days before they were supposed to start , they got poached by a competitor . It ’ s something we see all the time .”
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