The company ’ s time-series forecasting capabilities , through services like Amazon Forecast , help financial institutions predict market trends and optimise investment portfolios .
Future Innovations and Industry Leadership In the realm of customer service , AWS ’ s natural language processing ( NLP ) capabilities have enabled financial institutions to deploy sophisticated chatbots and virtual assistants .
For instance , Singapore ’ s DBS Bank uses Amazon Lex and other AWS ML services to power its digital assistant , which handles thousands of customer enquiries daily , improving response times and customer satisfaction .
AWS has also made significant strides in helping financial institutions comply with regulatory requirements .
Its ML models assist in anti-money laundering ( AML ) efforts , automatically flagging suspicious transactions and patterns that might indicate financial crimes .
These systems process vast amounts of data to identify potential compliance violations , helping institutions maintain regulatory compliance while reducing operational costs .
102 March 2025