BIRCHSTREET SYSTEMS
“ This enables continual optimisation of payments across virtual card, check and ACH rails,” he continues.“ It also provides real-time visibility within our UI for all payment events when they occur, enabling front-line operators to self-service supplier payment inquiries, lowering the operational burden on centralised finance teams.”
The company also focuses on helping enterprise customers solve their“ last mile” problem – many of these large brands have already achieved 60-80 % digitisation, but struggle with the remaining manual payments.
Viewpost brings specific capabilities for this segment, including advanced technology for converting those final holdouts. Beck is particularly excited about Viewpost’ s machine learning capabilities. The company has developed models that analyse and score supplier transactions in real time, using those insights to transform the onboarding experience. That data-driven approach represents cutting-edge capability in the payments space.
Delivering tangible success Collaboration with ViewPost has improved the experience for Birchstreet’ s hospitality and procurement clients, helping tackle perennial pain points in the B2B payments process.
Phil reports benefits including higher customer ROI from payments with lower effort and on accelerated timelines, as well as improved customer experience. The collaboration also brings greater flexibility and real-time, AI-prioritised supplier enablement.
“ Early feedback has been very positive, with customers citing faster time-to-value and improved supplier enrollment as key advantages of the Viewpost platform,” he says.
“ We work with suppliers to integrate buyer payments into their preferred workflow for payment acceptance, whether that is paying via the supplier payment portal, an IVR system or third-party network( to support straight-through-processing and other setups that generate payment acceptance efficiency gains),” says Phil.“ Our system provides rich remittance details to enhance the supplier’ s ability to reconcile and post payments.”
124 March 2026