DANA GONDERZIK
GLOBAL CREDIT UNION
a layered, risk-based approach that provides multiple levels of protection.“ By implementing multiple layers, we create multiple levels of protection. We’ ve invested in maturity across those layers to ensure we’ re protected in different ways,” she says.
The institution has embraced zero-trust principles, protecting higher-risk assets more stringently than internet-facing systems that don’ t contain critical data. Identity has become the foundation of this strategy, with an emphasis placed on knowing members and employees alike.
The threats facing financial institutions today are sophisticated and constantly evolving. Account takeovers represent a major concern, alongside traditional hacking attempts and identity fraud. To combat these things, Global Credit Union employs a large fraud team in addition to the Information Security team that monitors member behaviour patterns to identify unusual activity and prevent unauthorised transactions.
Phishing remains a persistent threat, with attackers creating fake websites designed to trick members into entering their credentials. The security team proactively monitors for these sites, aiming to eliminate threats before members encounter them.
“ We’ re continuously watching the network for phishing attempts, fake websites being put up, which are trying to lure our members into entering data,” Dana explains.“ This reduces risk, and the fraud team doesn’ t have to even deal with the problem, because we’ re going to take care of it before it happens.”
“Security is everybody’ s responsibility, but we need to make sure we are teaching them, showing them, guiding them”
Dana Gonderzik, Director, Information Security, Global Credit Union
DANA GONDERZIK
DIRECTOR, INFORMATION SECURITY
Dana Gonderzik, Director, Information Security at Global Credit Union, has significant experience managing enterprise security programs within highly regulated industries. She collaborates with senior leadership to ensure the organization’ s cybersecurity strategy supports business growth, risk management, and compliance objectives. Dana is known for developing scalable security initiatives, leading the adoption of new technologies, and driving secure digital transformation in the fintech and financial services sectors.
156 March 2026