DNB
Aidan Millar , Chief Data Officer at DNB , discusses the bank ’ s transition to digital services and the importance of leveraging data to reconnect with customers as a trusted data custodian
118
D
NB is Norway ’ s leading financial services provider – not just in regards to size , but also with its progressive digital transformation program ; with over 2.1mn retail customers and 221,000 corporate customers . DNB reduced the number of branch offices in Norway from 116 to 57 in 2017 , driven by changes in customer preferences . The success of the channel shift is remarkable . In a Finalta benchmark analysis of the international banking sector , DNB was ranked number one in the world based on the efficiency of its branch network .
Digitalisation has brought explosive growth in data , bringing new challenges and opportunities to the business . For DNB the imperative is , and will always be , to stay relevant to
MAY 2019