Imagine for a moment that you are the world ’ s most modern insurance company
Imagine for a moment that you are the world ’ s most modern insurance company
The pace has changed . More insurance clients are digital natives and expect seamless and effective communication with a free choice of touchpoints and channels . Are you prepared for this ? Do you have a 360-degree view of your customers no matter the channel they choose or the concerns they have ? Are you able to identify and fulfill additional services your customers need based on the data you have ?
Using innovative technologies in combination with a deep understanding of clients , the markets and business needs will help you get there .
Client expectations are changing . Especially when it comes to claim . Expected and requested services need to reflect the highest standards of both quality and speed . What if sensors could detect a dishwasher has a leak and it gets repaired before it causes major damage ? Wouldn ´ t this avoid inconveniences for the client and save you costs ?
The modernization of insurance platforms in combination with AI , IoT , and process automation technology will get you there . Combined that with the data you need to predict and proactively handle the process , and the client will see you in a different light .
The organization needs to be ahead . Being adaptive and creative enough to manage innovative technology , being stable enough to be there for your clients 24 / 7 and being strong enough to fulfill the growing complexity of regulatory requirements are challenging and can push organizations to their limits . Can you manage different speeds within your organization without sending parts of it off into a black hole ?
Careful but goal-oriented change of your organization and processes , especially change that reflects your business-specific starting position , will enable you to create your own path , to make you a leader again instead of a follower .
The whole . Technology can be the engine driving your business . Can you make the right decisions for your business and implement them ? Are you able to keep track of the latest startup technologies and see the potential impact they will have on your daily business ?
Holistic but predictive handling of technologies in combination with your business capabilities will identify the right balance between existing and innovative solutions and provide you with a stable but future proof and flexible environment .
Imagine for a moment that this is reality .
“ Our ambition and passion turn imagination into reality . Combining a deep understanding of your business with people who have a finger on the pulse of technology make us at BearingPoint the right choice for getting you there .
You are not only an insurance company : for us you are the insurance company .”
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