This incremental application of technology is in keeping with Lapierre ’ s practical and measured approach to transformation , which is again found in the firm ’ s internal change management . “ We have a lot of people who have worked at ERGO for over 20 years that are experts in their areas , and we cooperate closely with these strategic business people ,” he says . The agile approach to transformation within ERGO IT overall has seen considerable success . “ We increasingly work across all business units , IT specialisations , locations as well as adapt new technology and have changed our role within the corporation considerably – IT is a driver of business development .” This positive shift is emblematic of the success of ERGO Digital IT since its inception , with Lapierre at the helm . Appreciating the difference between what can be done and what should be done has been crucial to the success of ERGO Digital IT ’ s operations as a digital transformation facilitator . With the groundwork laid for continued flexibility and clarity , this success is well set to continue on its upward trend .
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