“ When I started we had just under $ 10bn of financial assets , now we have over $ 16.3bn with 400,000 members , which we plan to double in the next few years ”
— Jakub Mamos , Vice President IS Risk Management , Servus Credit Union
everybody wants to deliver innovations and provide their customers and members the best experience as fast as possible , companies need to ensure that securing those innovations isn ’ t overlooked ,” says Mamos .
Other challenges within cybersecurity that Mamos has faced include the lack of borders with digital clients : “ If you wanted to rob a bank you would have to physically be there in order to execute a robbery . With the interconnectivity of different countries and jurisdictions it ’ s much easier to move money around , and while this is a positive for customers , it is important to be responsive in an innovative way to combat criminals and ensure that interconnectivity remains a positive .” To enhance cybersecurity within its own operations , Mamos explains the importance of of data for the company .. “ If you don ’ t know , then you can ’ t respond . At Servus Credit Union we are heavily investing in data gathering , monitoring , analysis and automation . We are using a combination of machine learning , artificial intelligence , data analytics , advanced analytics and predictive analytics to detect anomalies and stay ahead of potential threats .”
However , Mamos highlights that within the world of technology , people tend to focus on the ‘ coolest ’ or ‘ latest ’ technology , sometimes forgetting about the principles . “ It ’ s not that we don ’ t use innovative technology , but perhaps it is better to call it innovative approaches . Being able to be responsive is something that in this space is unfortunately not a common occurrence . It is important to go back to basics to ensure that the simple things are in place to build a strong foundation
143 www . fintechmagazine . com