“ The goals we ' re trying to achieve with the Oracle platform is to enhance member experience through digital processes and needs that they ' re expecting from us today .

Defence Health enhances the customer experience through digital with Oracle Health Insurance

This decision was driven by the need for an agile , proven health insurance solution that enabled health insurers to simplify healthcare IT , achieve greater levels of operational efficiency , reduce costs , and adapt quickly to ongoing market and regulatory demands .

With this partnership , Defence Health will be able to leverage the global best-in-class o�ering from Oracle Health Insurance to drive member engagement and adapt to market needs locally . The platform enables Defence Health to automate processes and increase its auto-adjudication rates by using business rules-driven processes .

We using the Oracle Health Insurance platform because it ' s modernized and got a whole heap of APIs that we can utilize to become a �exible platforms into our digital transformation journey , as well .

Joanne Kadlecik Chief Operations O�cer Defence Health

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Oracle Health Insurance

Oracle provides an innovative Core Administrative Processing Solution for Health Insurers to drive Group , Individual , Medicare , TPA and ASO businesses . Health insurers can optimize administrative costs , increase operational e�ciency , streamline claims processing , improve billing accuracy and elevate the member experience , whether on-premise or in a secure Oracle Cloud .

Learn more at oracle . com / healthinsurance