FinTech Magazine - May 2021 | Page 115

BCU
digital channels , both desktop , and mobile , with mobile logins making up 65 % of digital logins . More than ever , it ' s crucial that we provide our members and potential members with the same experience banking digitally that they would have if visiting a Branch location .”
" We now offer mobile tools like remote deposit that lets members deposit a check from their phone instead of going into a Branch . They can also transfer funds , monitor their credit score , and view financial well-being content . By significantly investing in our digital channels over the years , members are given as much flexibility as possible when banking with us ."

“ We have been most successful with our one-to-one relationship and service building . How do we translate that same service through a device ?”

MIKE VALENTINE PRESIDENT AND CEO
BCU
Standardized offerings , a customized approach Jill Sammons , vice president of marketing & brand strategy , shares how BCU takes a customized approach to designing a program to best provide workplace financial well-being . " We have 40 years of experience partnering with these great companies , getting to know their cultures , and understanding how much they care about their employees . We take all of that into consideration in order to customize a well-rounded , relevant offering that meets the needs of all their employee segments . BCU delivers valuable financial solutions that support everyone from the entry-level employee who ’ s just starting out to the C-suite ." fintechmagazine . com 115