FINTECH
FINSERV CHANGE MANAGEMENT FROM
A CEOS PERSPECTIVE
Unfazed by the impact of the pandemic , the CEOs of TransferGo and Banking Circle explain how they ’ ve adapted
WRITTEN BY : HELEN ADAMS
Out of all the changes the pandemic brought to the world , from the shortage of toilet paper to the overcrowded hospitals , the adjustments in fintech have been comparatively unseen . Yet the operational challenges of the past year , such as working from home , have also brought growth and opportunity to many companies .
TransferGo is a London-based fintech that specialises in digital remittances and is one of the world ’ s fastest-growing money transfer services . The company feels that the pandemic has merely advanced the inevitable purpose of fintech .
Banking Circle offers simple and modern payment solutions for businesses and argues that there are substantial benefits to the hybrid working model .
Here , their CEO ’ s tell us more about the innovation curve , 2020 ’ s impact on fintech and , of course , remote working .
Q . In your opinion , have the events of 2020 reshaped fintech ’ s trajectory ? What has changed and what has the potential to change in the near future ?
Anders la Cour : “ 2020 will be remembered as the year all industries underwent huge digital transformations . For financial services it was no different . As a result of the pandemic , the drive to online and on-demand financial services has soared and , as communities turned away from physical outlets and cash , they moved quickly to other e-commerce spaces . Fintechs and payments businesses , such as Stripe and Paysafe , have flourished over the past year as their offering and speedy checkout services meet the new and growing demands of their merchants servicing increasingly savvy and online consumers .
“ What changed in 2020 , and continues to evolve today , are the needs of businesses serving these consumers . For those working