FinTech Magazine - May 2022 | Page 123

WESTERN UNION
TOM MAZZAFERRO TITLE : CHIEF DATA OFFICER INDUSTRY : FINANCIAL SERVICES LOCATION : COLORADO
Tom Mazzaferro is the Chief
Data Officer at Western Union , managing data , marketing , loyalty , enterprise messaging , pricing and banking technology across 200 markets and millions of customers . Previously Tom held multiple roles at HSBC , including Head of Data & Analytics , Head of Retail Stress Testing and the US Chief Data Officer . Before HSBC , Tom spent over a decade at JP Morgan Chase holding multiple roles including , business unit CFO , COO of technology and Executive Director of Credit Risk . partners and technologies . “ Mulesoft plays a critical role in everything we do there , and we are constantly looking to bring in new start-ups to partner up with us , like Skill AI , which is primarily powering our chatbots and RCX , which is helping us manage our loyalty programme .”
In banking , a notoriously regulationheavy industry , compliance is another area

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