FinTech Magazine - May 2022 | Page 60

THE STANDARD

“ Over the past couple of years , the pandemic has reshaped our industry and its perception ”

A group of employees from The Standard volunteered for Habitat for Humanity
RACHEL HENNEY HEAD OF PROCUREMENT , SUPPLIER MANAGEMENT AND GOVERNANCE THE STANDARD
The Standard ’ s outlook for the future Looking to the future , Henney expects the industry to continue to be impacted by the current global landscape including the pandemic , geopolitical unrest , and employment retention challenges .
She says : “ These next couple of years will focus on a deeper evaluation of our supply base , looking at how we can optimise the utilisation of strategic , preferred partners to mitigate inflation impacts .”
She adds : “ Future trends are in part defined by a reflection of the recent past ; over the past couple of years , the pandemic has reshaped our industry and its perception . We sell a promise to be there for our life and disability insurance customers when they need us .
“ The pandemic , sadly , gave us the opportunity to be there for many people and families experiencing the worst . We ' re proud of our capability to provide income replacement for people experiencing a disability , and funds to cover expenses and mortgages for families who lost a loved one . The pandemic showed how critical our products are and will continue to be .” 60 May 2022