NMI
NMI ’ s advice for payment providers In this ever-evolving field , navigating the regulatory changes and increasing liability is no mean feat .
“ The metaphors I like to use are tiles in the mosaic , or trees in the forest . You have to look at all these cases , and try to string them all together ,” Talbott explains .
One of the key takeaways here is understanding what the regulators are looking for . These are the red flags , and the lessons to be learned here are pinpointing the things that are wrong with the application or behaviour , which don ’ t seem to make sense .
“ The easiest one – the one that the regulators usually start with – is , do you have a high chargeback ratio ? Is it over 1 % for that particular segment of merchants ? If you ’ ve got a really high chargeback ratio ( around 20 %) the regulators are going to see it as a red flag ,” Talbott advises .
“ The metaphors I like to use are tiles in a mosaic , or trees in the forest . You have to look at all these cases , and try to string them all together ”
SCOTT TALBOT SENIOR VICE PRESIDENT OF GOVERNMENT AFFAIRS , ETA
110 May 2023