DIGITAL BANKING
Arnon Borensztajn, Head of Enterprise Platform, PayU GPO One key principle that guides our UX best practices is providing clear communication about data usage. By explaining why certain information is required and providing links to privacy policies, we reassure users that their data is being handled securely.
Additionally, we have implemented editable consent choices, allowing users to manage their privacy preferences actively. This not only increases trust but also provides users with more control over their data.
Our focus on mobile-first design ensures that the payment experience is consistent and secure across devices, which further reassures users of the security and reliability of the system. These changes have helped improve our conversion rates and overall user satisfaction, ensuring that users feel confident and protected when making payments.
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