CLICK TO WATCH : ‘ COVÉA CÉLÈBRE LES 200 ANS D ’ ASSURANCES MUTUELLES DE FRANCE ’
25 present in the version of the platform we later rolled out .”
From a change management perspective , this digitisation has been largely welcomed , as it has created clarity and ease of access to vital information at Covéa . But this may not always be the case and Noel asserts the need to listen to employee concerns and to work through them . “ This is why we built the program in response to our stakeholders : not only to show them that this is a serious progression , but to ensure that any of their fears regarding the industry could be
eliminated through the creation of the platform . It is also important to lead by example with confidence and reassurance ,” she says .
In addition to this , big data is an integral component to the quality that Covéa strives for : “ We are also still trying to ensure that all who are involved with the procurement process are aware of the importance of big data . We are constantly evaluating the quality of the overall process and upscaling it often to meet expectations .” Noel shares that the company that assisted in the implementation of this
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