FinTech Magazine November 2019 | Page 92

PARTNERS BEHAVIORAL HEALTH MANAGEMENT

Partners Behavioral Health Management is changing the way that healthcare is delivered , as Jamie Gianna explains

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T ransformation . It is a word that ’ s rapidly becoming synonymous with any multitude of industry sectors worldwide . And while any transformation represents a game-changing journey for a business and its employees , few have the potential to be as significant as that which Partners Behavioral Health Management is undergoing . The North Carolina-based managed care organisation ( MCO ), established around seven years ago , is currently in the midst of a digital transformation journey that has the potential to change how healthcare in the United States is defined and paid for .

It is , confesses Chief Information Officer Jamie Gianna , both an “ exciting and scary time ” for the organisation and the state of North Carolina . North Carolina pioneered a public Medicaid managed care system for behavioral health and intellectual / developmental disabilities in 2011 . Next year , the state will move to an integrated healthcare approach for all individuals who rely on the public system for care . “ We are right in the middle of developing and introducing many things that no one else has previously done before or even considered in terms of
NOVEMBER 2019