FinTech Magazine - November 2021 | Page 122

HOME TRUST

Sanja Cancar-Todorovic , Enterprise Procurement , Outsourcing & Vendor Management Leader at Home Trust , talks about diversity and why balance is best for productivity

Following a career that saw her spend 18 years in the male-dominated telecommunications industry , Sanja Cancar-Todorovic is no stranger to a diversity imbalance .

But rather than simply endure the status quo , she is determined to bring about fresh change in her latest role at Home Trust , Canada ’ s largest independent trust company that offers a wide range of financial services including deposits , residential mortgages , commercial mortgages , and credit cards .
“ I head up the Enterprise Procurement Outsourcing and Vendor Management team here at Home Trust ,” she explains , when asked to define her current role . “ My team is driving enterprise procurement , contact centre outsourcing , and third-party risk management strategies to create value across the organisation while influencing behaviours and processes consistent with our policy , risk appetite , business strategies , best practices , all while mitigating the risks to the organisation .”
Her work in the telecommunications industry has shaped her approach to procurement because 11 out of the 18 years spent in telcos were in strategic sourcing , outsourcing , and vendor management area .
“ From my experience , telcos are leaders in innovation , automation , and digitisation of processes , simply because they have to be due to the competitive landscape they operate in , and the fact that they support the infrastructure that IOT is built on .”
122 November 2021