HOME TRUST
“ I love being in a position where I have a frontrow seat to the new and innovative vendors and their products ”
SANJA CANCAR-TODOROVIC ENTERPRISE PROCUREMENT , OUTSOURCING & VENDOR MANAGEMENT LEADER , HOME TRUST
Cancar-Todorovic says she is grateful for the time she spent in that environment because it taught her ‘ everything ’ about the importance of the customer experience , reliability , and sustainability of products and services , agile working environment with fast go-to-market mandates in order to remain on that competitive edge .
But , she says , “ The most importantly , telco experience instilled in me is that diversity is
the key driver to innovation . And when I say diversity , I ' m not talking about DEI ( diversity , equality , inclusion ) only , but also diversity of thought , diversity of the supply chain , diversity of suppliers through products , services , and offerings .”
Diversity in business Diversity . It fosters creativity and generates the best ideas from our suppliers , partners , customers , and employees at all levels of the organisation , and incorporating them into our business , guarantees business success .”
The only caveat , she believes , is to have a strong corporate culture , that encourages innovation . An agile approach to the implementation of new ideas also encourages people to try new things , in a controlled environment without the fear of failure .
“ And if they ' re not successful , they ' re able to fail small , fail fast , learn from it and try again , but this time with gained experience ”
124 November 2021