AMWINS
“ The company is focused on creating a seamless hybrid experience for the agent that perfectly balances digital and human interaction ”
TOM PARSONS HEAD OF DIGITAL , AMWINS
access to documents , as well as supporting integration with Agency Managements Systems , allowing ‘ upload ’ and ‘ download ’ of information . Interactive Experience is also a primary consideration , and Amwins has created multi-channel communication experiences , but importantly always allowing access to a human when desired .
“ We see three main enablers in helping us to fulfil these best agent experience attributes . It is important to consider all three together , rather than independently ,” says Parsons , and outlines the following :
People as a priority As well as placing technology at the forefront of its strategy , Amwins has a reputation for taking care of its employees , nurturing talent , and encouraging creativity . This , coupled with its dynamic attitude to innovation , is a winning combination , says Parsons .
“ Amwins is a place like no other , it truly hires the best people and enables them to do exceptional work ,” he says . “ I enjoy coming to work each day working