HANNOVER RE
to inform , educate , empower and prevent ,” says Roudaut .
re-enact a hacked account , instead of the insured having to re-create one from scratch .”
Thanks to data collected through the prevention service , Hannover Re can even re-create the telematics of cyber . This ensures the products also have a fair market price to all insured because each policy can be based on an individual risk profile .
“ The solution enables us to engage specifically with some personas and market segments with specific communication relevant to them and their cyber exposure
“ WE DO NOT POSITION OUR SOLUTIONS AS A SOURCE OF ANCILLARY REVENUE . RATHER , THEY ARE CORE TO FULFILLING THE STRATEGY OF A DIRECT DISTRIBUTOR ”
DOMINIQUE ROUDAUT CHIEF STRATEGY , PARTNERSHIP , AND INNOVATION OFFICER , HANNOVER RE
A scientific approach to healthcare services Medical research indicates that those with the best prognosis are the ones with the best support system .
Hannover Re deliberately sought out an ecosystem partner that could recreate such a support system with an app and coach service as part of their Critical Illness insurance cover .
The cancer support system helps insured to document how they feel , write a journal , track their symptoms , and receive educational content on their condition and treatment to better alleviate its consequences . These include tips on sleep or nutrition .
The app provides them with a connected community of real people who are going through similar experiences . The support system also offers unlimited access via video , chat , SMS , voice call to a certified health coach who can accompany the insured further .
Providing patients with support during their illness and treatment regimen is also essential , says Roudaut . “ These solutions help the insured become active in their treatment journeys because they are empowered with the right support and information instead of being corralled on the conveyor belt of white blouses .”
He continues , “ The same thought process led Hannover Re to also deploy early detection and cognitive training as a way to prevent Alzheimer ’ s disease available via an app and to deploy mental health coaching designed to create a new positive habit within a 16-week programme based on what the insured wants to improve also app and coach driven .”
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