FinTech Magazine - November 2021 | Page 207

JP says the upside of this is a win-win for the banks and those they serve because banks can pass the benefits of their savings to customers . He estimates in the new banking landscape the cost of servicing customers is a quarter of that it would be in the old traditional banking world . This is what he sees as the real competitive advantage brought about by embracing AI and the cloud and all the benefits of digitalisation . “ 70 PERCENT OF MOST BANKS ’ I . T . BUDGETS ARE DEDICATED TO MAINTAINING THEIR LEGACY SYSTEMS RATHER THAN ON INNOVATING AND PROVIDING A BETTER EXPERIENCE FOR THEIR CUSTOMERS ”
TEMENOS
Temenos believes there is room for all in the new banking landscape . This is good for Temenos as it supplies banking solutions to customers of all shapes , sizes , banks , including established tier-1 players , challengers , and fintechs .
‘ I really think the challenger banks can be profitable ,’ says JP . ‘ They will be profitable if they have a sound business model , and they are differentiating their offering . If they are trying to do the same as brick-and-mortar banks or traditional banks , then they ' re not going to succeed . By using modern technology , they can scale massively and achieve hyper-efficient business models . This is also about understanding how they are going to attract loyal customers , retain them and grow .’

JP says the upside of this is a win-win for the banks and those they serve because banks can pass the benefits of their savings to customers . He estimates in the new banking landscape the cost of servicing customers is a quarter of that it would be in the old traditional banking world . This is what he sees as the real competitive advantage brought about by embracing AI and the cloud and all the benefits of digitalisation . “ 70 PERCENT OF MOST BANKS ’ I . T . BUDGETS ARE DEDICATED TO MAINTAINING THEIR LEGACY SYSTEMS RATHER THAN ON INNOVATING AND PROVIDING A BETTER EXPERIENCE FOR THEIR CUSTOMERS ”

JEAN-PAUL MERGEAI PRESIDENT INTERNATIONAL SALES , TEMENOS

EXECUTIVE BIO

JEAN-PAUL MERGEAI
TITLE : PRESIDENT INTERNATIONAL SALES
INDUSTRY : COMPUTER SOFTWARE
Dynamic leader with a proven track record of translating business objectives into bottom-line results at international level .
Consistently delivered growth and value by managing sales , marketing and professional services in a wide range of sophisticated financial services and software solutions .
Experienced in prospecting , closing business and managing key accounts in Europe , the Americas and the Middle-East . Skilled at developing and maintaining successful long lasting business relationships with C-Level Execuitves as well as at Trading , Operations , Information Technology and Legal stakeholders .
Diversified team builder with a consultative style and strong interpersonal skills .
Accomplished multi-lingual communicator with superior writing and oral skills .