TEMENOS
Flowe is the ‘ greenfield ’ digital bank based in Milan .
“ They have built an incredible business model aimed at reaching the younger demographic so they ' re reaching out to younger people with a sustainable ecofriendly cluster of banking services .”
Temenos helped Flowe go live in just five months - right in the middle of the pandemic . “ We have really managed to deliver this project in the most challenging of circumstances ,” says JP .
“ Our input allowed them to scale extremely fast with our SaaS ( Software as a Service ) technology .” In its first six months of operations , Flowe attracted more than 600,000 customers and it ' s growing at twice the rate of its nearest competitors , this is a really , really , amazing success .
“ CUSTOMERS ARE SOPHISTICATED … THEY ARE DEMANDING MORE APPROPRIATE AND MORE PERSONALIZED SERVICES FROM THEIR BANK . THEY MAY NOT KNOW THE CONCEPT OF CUSTOMER CENTRICITY , BUT THIS IS , IN ESSENCE , WHAT CUSTOMERS WANT ”
JEAN-PAUL MERGEAI PRESIDENT INTERNATIONAL SALES , TEMENOS
210 November 2021