MOODY ’ S CORPORATION
“ We ' re trying to shift the emphasis and report in a way that enables people to be proactive , leveraging the numbers to predict what might happen – moving from hindsight to insight ”
JEFFREY KLEBANOFF MANAGING DIRECTOR - FINANCE TRANSFORMATION , MOODY ' S CORPORATION
“ There is more to come , and we are very excited about the prospects ahead of us .”
Important as technology is , it ' s not everything – as Klebanoff reiterates : “ You can ’ t scale intelligent automation and robotic process automation ( RPA ) without the people and the culture . One of the main areas of focus when we think about transformation is the people aspect . How do we ensure that the people are part of the transformation ? Are they ready for and do they understand the change ? Are they equipped with the skills to participate ? We ' ve embarked on a people journey , as well as a digital journey .
“ We ' re busy upskilling , having realised we didn ' t have enough people who were strong in some of these new analytics and BI tools . We didn ' t have people who were really focused on the process . Some of them were unfamiliar with the SAP system we were putting in place – a lot of the traditional accounting that folks used to do changes when you automate , optimise and put in new systems . So , a very big emphasis has been placed on training ; we created learning journeys aligned to the new roles required to support this enhanced finance organisation . When someone needs to develop a skill set , we give them the appropriate curriculum , as well as opportunities to put into practice – I believe this is essential to successful transformation .
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