FinTech Magazine - November 2022 | Page 25

Tech ‘ about evolution , not revolution ’ - Coforge

Gautam Samanta , Coforge EVP and Global Head of Banking and Financial Services , stresses that digital transformation is all about delivering value .
Coforge is a global digital services and solutions provider , and helps its clients embrace emerging and new technologies to achieve real-world business impact .
The company ’ s proprietary platforms power critical business processes across a select number of sectors , and it has a presence in 21 countries , with 25 delivery centres across nine nations .
One of the sectors in which Coforge is a key player is banking and financial services ( BFS ), where it is helping its BFS clients on the digital transformation journey by making the road as straight and smooth as possible .
“ Digital transformation is an evolutionary process , not a revolutionary one ,” says Samanta . “ So we do not see it as disruptive .”
He adds that having a clear vision of what digital transformation is - and isn ’ t - is what shapes the solutions that help Coforge ’ s clients achieve their goals .
It is about delivering business value for stakeholders , including shareholders , customers and employees .”
Samanta adds that Coforge ’ s approach is effective because its solutions also “ absorb the realities of our customers ’ enterprises ” - the reality being that “ the old and the new often coexist in business processes that can sometimes be decades old ”.
“ One of the things that differentiates us is that we are pragmatic in our approach to helping clients ,” Samanta adds . “ Yes , we transform with the new , but not at the expense of the old , which often has value .”
It helps , too , that Coforge has a deep understanding of what value looks like in BFS , because the company has chosen to focus its attention on this sector , as well as a small number of other verticals .
“ We focus on very select industries , and have a deep understanding of the underlying processes of those industries , which provide us with a distinct perspective ,” says Samanta .
Learn more › “ For us , digital transformation is not just a marketing phrase to wrap around software services . It is not about the technology .