Human ambassadors help make the move to digital banking The kiosks are to be deployed in Robinsons Retails ’ network across the country . New customers will have the opportunity to meet with human bank ambassadors who will handle the entire onboarding process there and then .
“ Our kiosks are capable of capturing personal data and identification documents , including biometrics , fingerprints , and other data ,” explains Clarke . “ It can then print and release a debit card there in the store – and this entire process happens in five minutes or less .”
Another example of the GoTyme Bank human touch includes the opportunity for customers to call , chat or email the company 24 hours a day , seven days a week . Customers can also benefit from the new digital bank ’ s unique rewards programme that turns ‘ points into pesos ’, which can instantly be credited to an account .
GoTyme Bank will provide secure and easy onboarding through both an app and digital kiosks that are conveniently located throughout the mall and retail footprint of the Gokongwei Group .
“ In South Africa , 3 million of our 3.5 million customers joined TymeBank through our digital kiosks deployed in retail environments ,” explains Clarke . “ We believe the combination of this technology and the Gokongwei Group ’ s nationwide retail footprint provides GoTyme a clear path to rapid growth .”
GoTyme Bank builds an ecosystem of partners and service providers As well as utilising the existing partner ecosystems of Gokongwei Group and Tyme , GoTyme Bank is creating its own ecosystem of partners and service providers .
36 November 2022