“ The main reason people are going to join the first phase is the customer service , which is quite different from traditional digital banks ”
ALBERT TINIO CO-CEO , CO-FOUNDER AND CHIEF COMMERCIAL OFFICER , GOTYME BANK CORPORATION venture – and this has a lot to do with the approach taken to recruit the new team . “ We were quite deliberate regarding recruitment ,” says Clarke . “ Because it ' s very different recruiting people for something you ' re building from scratch compared to recruiting for something that is already running . “ We wanted to build a diverse group , as Abet has said , but on top of that , we wanted to attract people with a few scars and some unfinished business ,” explains Clarke with a smile . “ We ’ re looking for people who have had success in our careers , but who have also had some near big misses where we felt like we didn ' t quite make it , but know now that we can do it better .”
This approach has led to a shared belief within the new team , emerging from the combination of rock-solid experience and “ scar tissue ” from previous projects .
“ We want people who are used to being in the trenches , doing the hands-on work , but we believe that personal growth and stretching yourself is good for the culture and good for motivation ,” says Clarke .